AimPro, AOL's most popular IM/chat is not part of Webwatcher's "IM/Chat" feature. You have to pay for additional "Screenshots" with Webwatcher (Awareness Technologies).
They give you 1,000 then after that you have pay for addl screenshots. On their "Keystrokes" feature, you can only see one-way (outgoing) chat messaging. It is not advertised that they do not support AimPro. I will more than likely eat my $97 and find a web watching software that includes AimPro as standard IM/chat feature without paying additional money to monitor my son's chat outgoing AND incoming.
I am very disappointed.
Monetary Loss: $97.