Bethel, Alaska
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Privacy and Data Security

I purchased the software and received download instructions. After 2 hours with the techs (3 different ones) at Awareness Technologies, I still had absolutely nothing.

The download wouldn't work and I requested an immediate refund. The tech person said I needed to send an email to their support department and request a refund. I don't think they are very good at their job and will have my credit card company deal with them. Just so you know, save your money or find a different company to deal with.

These folks are not customer friendly and not very good at their jobs. I suspect they are scammers and will know shortely.

Review about: Awareness Technologies Technical Support.

Reason of review: Problem with delivery.

Monetary Loss: $109.

Preferred solution: Full refund.

I didn't like: Waist of time, Poor, Product not as advertised.

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