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Web Watcher/ Awareness Technologies
As of today I've had the software for one month. Earlier this week I reached out and asked for a refund as I was not happy with the software or the way it operates. I explained that I am an iPhone user and that their software is in Flash (which they do not explain on...
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Anonymous
Anonymous

WOW you found their customer service as kind. They are a bunch of lying folks who cannot even write proper English. They talk in circles and try to confuse their victims who...

I liked
  • People i dealt with
I didn't like
  • Beware not all inclusive upgrades cost money
  • Fraudulent company
  • Product not as advertised
#705375
I purchased WebWatcher for my daughter's iphone. Immediately I had issues because their website is not mobile friendly and is difficult to view on a mobile device. Upon entering her apple ID/Password it became apparent she did not have nearly enough ICloud storage to...
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Anonymous
Anonymous

Where did you see or where did they show you they had a 5 gig limit on space. My device has 15gig and it loads...well sometimes it loads. They always are telling me it is to...

I didn't like
  • No refund
#656221
This is a terrible company and their product does nothing to keep my child safe. I purchased this to monitor iPhone activity but, at best, it only works if content is NOT DELETED by my child before the next back up to the cloud. Kids are too smart for that and know to...
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johnskip63
johnskip63

There is no way this company is a US company. They list their location as US based but no one there can type proper english nor can you ever talk to a live person. Don't was...

I didn't like
  • No refund
  • Fraudulent company
  • Waste of productive time
#650100
I spend hours on the site with the service. testing downloads, photos sends, texts etc but the system simply didn't capture anything but 2 phone calls. It is only supposed to work when the phone syncs to iTunes. I did this teice a day for a week including turning on...
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#601299
Touted as an easy, reliable way to monitor iphone/iPad. Not so much. If you're relying on monitoring from another iPad or iPhone you are out of luck, it requires Adobe flash player which we all is not available on apple devices. Awareness technology customer...
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I didn't like
  • No refund
  • Fraudulent company
  • Did not get refund
#594210
Webwatcher is supposed to be invisible to anyone who uses the computer. However, when two of my employees logged on to their computers the day after I installed it, a pop up window showing "Awareness Technologies" tipped them off that software had been installed. A...
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#575311
Our IT person downloaded the Web Watcher software and activated via the key sent by email. Our IT person spent hours of the first day attempting to get the product to operate as advertised. No response was received from many inquiries to Awareness Technologies tech...
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I didn't like
  • Waste of productive time
#566495
We are a school of about 710 students and we just changed over to their software in August of 2014. We have had nothing but issues and no solutions to the problems. We have demanded our money back but so far no refund. This program does not work and most of the time it...
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#565174
I attempted to purchase software from a company in the United States, Award Technologies, that was now 11 days ago. I have not received any info with regard to downloading the software or login on details. Initially they indicated that the email address was not...
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I didn't like
  • Shoking
#545121
After installing Webwatcher monitoring software from Awareness Technologies, I tested the Chrome browser on my child's computer. It would launch and immediately close, then continue to automatically open and close about fifty times. I tried it again and the same thing...
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#515831