Reply by Awareness Technologies Dec 14, 2016

Customer signed up for the WebWatcher 7 day free trial on 11/11/16. After the Free Trial period ended on day 7, the paid subscription began. This process is made very clear at the time of sign up when the customer filled out the sign up form with their credit card number agreeing that their paid subscription would begin after the 7 day free trial period was over. The customer had the option to cancel within their account before the 7 day trial period ended to avoid being charged for a paid subscription. The customer can also cancel the paid subscription in their account so they won’t be charged going forward. Customer service has made this very clear.
Author's
0 comments

I have a $99.56 chatge on my chsrge card on nov 19.2016.

Did use yhid vompany service but no one seem tp eant to correct the ptoblem. It been almost a month now.

Guess yhey think customer setvive is bs but i will post everyday until this is fixed.Jackmelyonsmith@gmail.com

Review #972348 is a subjective opinion of a user.

1.0
Price Affordability
Website
Customer service
Value for money
Product or Service Quality
Style and Design
Privacy and Data Security
Usability
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Not specified

Had an Experience with Awareness Technologies?

Write a review

You May Also Like

Spywhizz - SCAM ALERT Spywhizz "Spywhizz a total scam do not answer once you pay your money a fraud business do not deal with Spy whizz waste of time and money they spywhizz should not..." Read more Atompark Software - Great Customer Support Atompark Software "Not just ones or twice, I have been in touch with Atompark live chat so many times, not just for fresh purchases and discounts, but also for many technical issues,..." Read more Uber - I was charged $253 Uber "...i requested a ride and finally was picked up.I check my bank statement and noticed that over $200 had been charged and it was from Uber..." Read more Ippc Technologies - Negligent Monitoring Software from IPPC Impulse Control Ippc Technologies "Negligent, incompetent, or just all bad are just some ways to describe any company that takes 3 months to apply a patch necessary for their software to be compatible with..." Read more Dont buy a polygroup pool Polygroup "The pool tube leaked air from the beginning we found about 6 holes after filling it up and thats the ones we have found clearly there are more because it..." Read more Money Map Press - What a fool I am!! Do not believe what they say!!! Money Map Press "Lost 20K in a few month...Have tried to contact the advisor thru email and website based question answer. ZERO response. I call and no one can help. This is the..." Read more Lulu Hypermarket - Didn't expect this!! Lulu Hypermarket "We are regular customers of Lulu hypermarket. Yesterday when we went shopping there was good offers and discounts related to eid festival, and we came across these berry section and..." Read more Fitbit Surge Band is defective Fitbit "After 11 months my non replaceable bands on my Fitbit Surge separated from the unit. After posting these photo to the website the comment from Fitbit was I did not..." Read more