Reply by Awareness Technologies

Customer signed up for the WebWatcher 7 day free trial on 11/11/16. After the Free Trial period ended on day 7, the paid subscription began. This process is made very clear at the time of sign up when the customer filled out the sign up form with their credit card number agreeing that their paid subscription would begin after the 7 day free trial period was over. The customer had the option to cancel within their account before the 7 day trial period ended to avoid being charged for a paid subscription. The customer can also cancel the paid subscription in their account so they won’t be charged going forward. Customer service has made this very clear.
Author's
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website
0 comments

I have a $99.56 chatge on my chsrge card on nov 19.2016.

Did use yhid vompany service but no one seem tp eant to correct the ptoblem. It been almost a month now.

Guess yhey think customer setvive is bs but i will post everyday until this is fixed.Jackmelyonsmith@gmail.com

Reason of review: Problems with payment.

Had an Experience with Awareness Technologies?

Write a review

You May Also Like

Baanyan Software Services - Review in Software category  from Edison, New Jersey Baanyan Software Services "Baanyan Software Services is a criminal organization run by Raghu Daripalli. He lures fresh graduates on OPT and gullible Software Engineers from India only to turn them into indentured laborers..." Read more Malwarebytes - Advertise for $12.99, charge credit card for $59.99 Malwarebytes "I clicked on the offer "Malware bytes 1 year $12.99, gave them my credit card information, then checked the invoice the said I was charged $59.99. I contacted them immediately..." Read more Ippc Technologies - Negligent Monitoring Software from IPPC Impulse Control Ippc Technologies "Negligent, incompetent, or just all bad are just some ways to describe any company that takes 3 months to apply a patch necessary for their software to be compatible with..." Read more Spywhizz - This guy is a robber! Spywhizz "Do not let this *** bag steal your money. He simply is a day light robber! I think FBI should involve and hunt him and his www.spywhizz activity. Youtube must..." Read more Brent Guild / iGalen Victoria was the victim of a scam, now being harrassed Igalen Victoria "I am Brent Guild, and as you can see I am not afraid to show my name as was this poster. victimofbrentguild is actually the company iCloudUK.com that runs under..." Read more Safeco Insurance - Safeco Claims the WORST EVER Safeco Insurance "On July 11th, 2017 we noticed that our hardwood floor in our kitchen and hall had erupted due to a water leak at the refrigerator. The continuous hardwood floor consists..." Read more Fine Trade's Charged $89-$200+ Shipping for $11 Product! Fine Trade "Fine Trade on Amazon's site charged me $89 shipping on a product that clearly stated Free Shipping! Taking advantage of Amazon's One-Click program, Fine Trade has set up many of..." Read more Color By Pascale - Order Never Recieved Color By Pascale "Hello my name is Renee Anderson-Cook, and I placed an order on June 2nd 2017 for three different lip color shades to be delivered to me. I paid $17.97 for..." Read more