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Awareness Technologies's reply to:

Customer signed up for the WebWatcher 7 day free trial on 11/11/16. After the Free Trial period ended on day 7, the paid subscription began. This process is made very clear at the time of sign up when the customer filled out the sign up form with their credit card...
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#972348
Awareness Technologies's reply to:

Customer signed up for Free Trial which lasts 7 days. On the 7th day the Free Trial ended and the customer’s Paid Subscription began. This process was made very clear at the time of sign up when the customer filled out the sign up form with their credit card number...
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I did not order this service. My son did by mistake. I have tried to cancel it three times but can not seem to get it right. I had a chat with someone twice and tried to follow their instruction but I couldn`t figure out how to do it. I have never had a problem where...
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#898833
Purchased to install on cheating wifes machine. Tech said he had a good install, but the next day when I went online, they first said I had never dine an install. I assured them I did with the previous teck, and the 2nd tech went and confirmed with the first tech that ...
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I liked
  • It looked like a good product
I didn't like
  • 2nd agent lied
  • But he was wrong
  • 1st agent said we had a good install
#894226
I purchased the software and received download instructions. After 2 hours with the techs (3 different ones) at Awareness Technologies, I still had absolutely nothing. The download wouldn't work and I requested an immediate refund. The tech person said I needed to send...
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Bethel, Alaska
I didn't like
  • Poor
  • Product not as advertised
  • Waist of time
#828801
The product does not work well and it is very difficult to even download. Apparently the mobile version requires synching with the cloud and it will only "monitor" after synching. If your phone isn't synching with the cloud, it can't be monitored with this product. ...
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The Webwatcher on-line product description and purchase website doesn't mention that there is a "Premium" version of the product, which is required to get the Dashboard. You'll find out after you purchase Webwatcher that the Dashboard has to be purchased separately at...
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#786715

100% full

Web Watcher/ Awareness Technologies
As of today I've had the software for one month. Earlier this week I reached out and asked for a refund as I was not happy with the software or the way it operates. I explained that I am an iPhone user and that their software is in Flash (which they do not explain on...
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Anonymous
Anonymous

WOW you found their customer service as kind. They are a bunch of lying folks who cannot even write proper English. They talk in circles and try to confuse their victims who...

I liked
  • People i dealt with
I didn't like
  • Beware not all inclusive upgrades cost money
  • Did not get refund
  • Product not as advertised
#705375
I purchased WebWatcher for my daughter's iphone. Immediately I had issues because their website is not mobile friendly and is difficult to view on a mobile device. Upon entering her apple ID/Password it became apparent she did not have nearly enough ICloud storage to...
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Anonymous
Anonymous

Where did you see or where did they show you they had a 5 gig limit on space. My device has 15gig and it loads...well sometimes it loads. They always are telling me it is to...

I didn't like
  • No refund
#656221

Contact Awareness Technologies

Headquarters Address:
Awareness Technology, Inc.
1935 S.W. Martin Hwy.
Palm City, Florida 34990
United States
Phone:
(772) 283-6540
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This is a terrible company and their product does nothing to keep my child safe. I purchased this to monitor iPhone activity but, at best, it only works if content is NOT DELETED by my child before the next back up to the cloud. Kids are too smart for that and know to...
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johnskip63
johnskip63

There is no way this company is a US company. They list their location as US based but no one there can type proper english nor can you ever talk to a live person. Don't was...

I didn't like
  • Did not get refund
  • Waste of productive time
  • Fraudulent company
#650100